Spring enabled Ricky and his wife to move and start their new chapter.

Following multiple sales falling through, Ricky and his wife from Taunton in Somerset, came to Spring to help rescue their home move and keep their relocation plans on track. After suffering the misery of several broken chains, they needed a sale with a guaranteed completion date that matched their onward move to make sure they did not lose their new home.

‘From our initial contact we received a quick offer for our house that was reasonable and fair’, said Ricky.    Spring was able to provide the ideal solution Ricky and his wife needed so they could carry out their exciting semi-retirement plans. Their plan to relocate to a smaller property and free up some equity in their home was just the start of the next chapter in their life, as they also planned to fulfil a life-long dream and travel to Australia.     After being plagued with multiple delays and buyers falling through, their dream to move to the new home was in jeopardy.  ‘We didn’t want to lose our new home and when we found Spring, it was the solution we needed to keep the move on track. Having a single point of contact at Spring was excellent as they were always available and prompt with answering all concerns’, said Ricky. “Spring completed and exchanged on the day they said they would which really was a huge benefit for us”.    The couple moved from their 4-bed detached property and were given a helping hand thanks to ‘Spring Secure’. This feature gives Spring customers free access to their property for up to 14 days post completion to help ease the stress and upheaval a big move can bring, Ricky added, “after our sale had completed and exchanged Spring have let us have additional time to pack and move out of our house which made the whole removal process very smooth and stress free”.    In addition to Spring Secure, Ricky and his wife also benefited from the Spring Price Promise. “Spring included an additional payment to the seller after the sale of the house”, Ricky added, demonstrating Spring’s promise of trust and transparent pricing “Spring have delivered on all the points they claim to deliver. Thankyou”.    All the team at Spring wish Ricky and his wife every happiness in their new home.   

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