SPRING CORE VALUES
We don’t ask why, we ask why not?
We do the right thing.
We always go above and beyond.
We accomplish more together.
We don’t ask why, we ask why not?
We do the right thing.
We always go above and beyond.
We accomplish more together.
‘Spring’ is revolutionising the property market. A bold new brand that is transforming the way people sell their homes by providing certainty, ease, and simplicity. Our dynamic customer centric company is growing and so is the need to extend our vibrant, strong, and passionate team. Sounds interesting?
With a nation-wide customer base, we are market leaders in the B2B part-exchange category as well as the direct-to-consumer B2C space. As we continue to grow as a business, we are currently looking for ambitious people to join our experienced, friendly, and highly motivated team.
We are based in South London near East Croydon, a major transport hub with easy links to Clapham Junction, Victoria, London Bridge and the South East.
We are open to background, but at the heart of all we do is our core company values – and to fit with these are a key priority. We want independent, motivated individuals to work in our rewarding environment. If you are a strong communicator, a problem solver, love a challenge and a team player, then we want to hear from you.
Once you respond to an advert with your CV and covering letter, your application will be considered and assessed against the criteria for the role detailed in the job description.
If your CV is of interest to Spring, a first stage telephone interview will be arranged with our Recruitment team.
The second stage of recruitment process would include an interview with the relevant department Spring managers. This could take place over a couple of stages, but don’t worry we are all very friendly and we can answer any questions you may have long the way! Often there is a third round of interviews with other department members and managers.
This may sound daunting, but this is very much a two-way process for us. You need to make sure this would be to the right role for you just as much as we want to find the right person!
On top of working with a great team in an environment that promotes learning and professional development, you will also receive:
We advertise vacant positions here and also on our Spring LinkedIn page. Suitable applicants can send their CV and cover letter to: [email protected]
Job summary:
The Business Development Executive will be responsible for driving leads and referrals from our accounts by building and maintaining relationships, attending key meetings, and advocating for and explaining our offering to our clients, particularly our Estate Agency Clients. This role will require travel 3-4 days a week with occasional days in the office. This individual will need to be mature and independent with excellent communication and relationship skills. We are looking for a natural “galvaniser” – someone who enjoys rallying people around a common goal. The ideal candidate will be highly commercial, focused on generating results while deepening relationships. Reporting to the Business Development Manager, the successful candidate will be an integral part of Spring’s Lead Generation team and will work closely with our Relationship, Valuations, Marketing and Customer Teams. We are looking for a customer-centric person, who understands that excellent service to clients leads to greater profitability.
Key duties & responsibilities:
– Attend estate agency branches and client meetings to promote our product and train their teams.
– Build and maintain profitable relationships with our B2B clients including agency branch managers and area directors through face-to-face visits, emails and call, ensuring we can unlock long-term value.
– Provide excellent service to clients, responding swiftly and effectively to their needs and requests.
– Be one of the primary points of contact for our Estate Agency clients.
– Proactively manage schedule for visiting Estate Agency branches.
– Track and analyse sales reporting, using the data to highlight and plan process improvements.
– Report internally and externally to clients on results of the sales strategy.
– Meet with Spring Team members to share knowledge and plan strategy.
– Use our CRM to maintain and analyse all data.
Performance in this role is measured on volume of leads and acquisitions, profitability as well as the quality of customer service delivered.
General skills & experience:
– 7-10+ years experience in Estate Agency
– Strong skills in customer service and relationship management
– Experienced working with B2B clients
Job summary:
The underwriter is responsible for valuing and assessing risk of residential properties nationwide for acquisition by the company.
Key duties & responsibilities:
– Valuing and assessing risk for residential property to provide offers (up to £500,000) to customers in a timely fashion
– Working closely with the Customer Experience and Progression Team to ensure turnaround times are delivered to maintain an excellent customer experience
– Working with external B2B partners to deliver their business requirements
– Using in house tools to establish initial valuations to create offers subject to survey
– Review formal offers following RICS survey
– Presenting conclusions diligently to management when seeking approval for offers, in line with the company’s delegation of authority
– Update CRM accurately to ensure customers and B2B partners are presented with the necessary information to corroborate Spring’s valuation and offer
– Working with colleagues and management to achieve the company’s overall goals and OKR’s
General skills & experience:
– Estate Agency experience or similar required
– Knowledge of valuing residential property or similar.