With many years of experience in the retirement living sector, David Gabriel, Director for Resales at McCarthy Stone, wanted to introduce a part-exchange scheme to provide McCarthy Stone Resales with an easy, reliable, and timesaving part-exchange solution for their clients when choosing to buy a preowned McCarthy Stone property.
“We set up our resales division back in 2018 and since then we have gone from strength to strength,” said David. “We have worked exclusively with Spring offering part-exchange on resale properties for a few years and have grown our business significantly within that time, operating with 24 staff and over 1,000 properties on the market,” explains David.
Offering a part-exchange service through Spring has resulted in more clients being able to move into their chosen retirement community much easier and faster. “Customers benefit from the simplicity of PX and this works well for our type of clients as they don’t need to wait to move into their new retirement community. Offering PX allows us to provide a complete all-inclusive service, it’s a great sales tool and gives more options for our clients looking to buy a McCarthy Stone property,” said David.
Spring’s tailored service also offers our partners full marketing support and has featured in McCarthy Stone Resales Life Magazine since early 2021. “Having Spring involved in Life has worked really well,” said David. “We feature client stories and hear first-hand of their positive experience with Spring. Readers can also learn about popular features of Spring PX such as having access to their property for up to 28 days post completion to help make the move easier and the Spring Price Promise which many of our clients have benefited from.”
The entire Spring business model aims to make the PX process seamless and stress-free for partners and their clients, in turn providing ‘excellent’ Trustpilot rated service and greater choice for consumers wanting to make the move into a retirement community.
“I’d have no hesitation in recommending Spring. We enjoy working with all the team, particularly Jo Clark who is Head of Relationships. Spring make PX easy and the whole team are helpful and staggeringly positive.”
Pictured: David Gabriel, Director for Resales, and the McCarthy Stone resales team.