GENERAL
This website is produced and maintained by Spring Operations Limited, a limited company registered in England and Wales under company number 09610165 and with its registered office at Sunley House, Bedford Park, Croydon, CR0 2AP (“we“, “us” or “our“).
These Terms (the “Terms”) set out the terms on which you may use our home buying service and access, browse and use the website https://www.springmove.com (the “Site”).
By using the Site or contacting us in relation to our home buying service, you confirm that you accept and agree to comply with these Terms. If you do not agree to these Terms, you must not use our home buying service or the Site.
UPDATES TO THESE TERMS
We may update these Terms from time to time without notice.
Please check these Terms regularly to ensure you understand the terms that apply at the time of your use of the home buying service and the Site. Any changes to these Terms are effective immediately upon posting to the Site. Any changes to these terms will not affect a sale contract that has been entered into with us.
HOME BUYING SERVICE
We buy residential property in most parts of England, Wales and Scotland.
Indicative offer
When you submit information about your property, we will determine whether the property is suitable for our services. If so, we will arrange independent valuations from two local estate agents, via in-person or online assessment if your property is already on the market. Following the return of agent valuations, along with an in-depth review of your property by our underwriting team, a no obligation indicative offer will be presented to you via a comprehensive Property Valuation Report, including all comparable properties, agent valuations, our Spring valuation and our indicative Spring offer. Also included in the Property Valuation Report are other terms of the indicative Spring offer, which you should read carefully.
Our Indicative Offer is subject to a satisfactory RICS survey and the provision of a legal pack that does not adversely affect the marketability or value of the property, as assessed by the appointed conveyancers.
Survey of your property
If you wish to accept our indicative offer, Spring will arrange for an independent surveyor registered with the Royal Institution of Chartered Surveyors (RICS) to visit your home. The results, any details of the assessment and any opinion will be made available to you.
Formal Offer
Following the survey results and a final review by our underwriting team, we will confirm our Formal Spring offer to purchase your property. If you accept our Formal Offer, this amount will be the purchase price of the property, which will be reflected in the sale contract.
If in our Formal Offer we have assumed that an exemption from Stamp Duty Land Tax (SDLT) applies but it subsequently transpires that the exemption does not apply, we may reduce the Formal Offer by an amount of SDLT payable by us.
Unless stated otherwise in the indicative or formal offer Property Valuation Reports, our offer will be open for acceptance for 14 days. Our Formal Offer is subject to the provision of a legal pack that does not adversely affect the marketability or value of the property, as assessed by the appointed conveyancers.
If you accept our Formal Offer, we request that you cease marketing the property and, where applicable, you contact your estate agent to cease marketing the property. If, after you accept a Formal Offer, the property continues to be marketed by you or an estate agent, we may withdraw or revise our Formal Offer.
If, in accepting a Formal Offer, you consent to us premarketing the property for resale prior to entering into a sale contract with you, and you subsequently decide that you do not want us to premarket the property, we may withdraw or revise our Formal Offer.
Other terms of the Formal Offer will be set out in the Formal Offer Property Valuation Report, which you should read carefully.
Our Formal Offer will be subject to a sale contract being entered into in relation to our purchase of the property. The transaction is not legally binding until there is an exchange of contracts between us and you. Prior to the exchange of contracts, you or we can withdraw from the transaction at any time.
Legal advice
You must take independent legal advice. You may instruct a solicitor recommended by us or a solicitor of your choice, and we will contribute up to £750 (including VAT) towards your legal fees.
SPRING PRICE PROMISE
For some property transactions, if we resell your property for more than our final valuation within 6 months, we will give you an agreed percentage of the extra funds (Additional Payment) and any stamp duty payable on the additional payment, subject to the terms below. We will confirm in our Indicative Offer and Formal Offer whether the Spring Price Promise applies to our purchase of your property.
If applicable, the Spring Price Promise is subject to the following terms:
- The Spring Promise may not apply if you have been introduced to us via a developer or other partner.
- You must have chosen a completion date within 90 days of acceptance of our Formal Offer.
- You must have agreed to pre-completion marketing of your property, if applicable.
- If our resale of your property has not completed within 6 months from the date of completion of your sale to us, the Spring Price Promise does not apply.
- We will contact you after we complete on our sale to notify you if you are owed any Additional Payment.
- Following completion of the sale, our solicitors will remit the Additional Payment to the solicitors who acted on your behalf in the transaction.
- If in our Formal Offer we specify an amount that we need to spend on repairs to the property before we resell the property, that amount will be deducted from the Additional Payment.
- If the property is damaged between the assessment of the property by the independent surveyor and completion of the sale, the cost of any repairs required to the property as a result will be deducted from the Additional Payment.
The details of the Spring Price Promise will be included in the sale contract, if it is not included in your sale contract, it is not applicable.
OUR SITE
Updates to the Site
We may update and change the information available on the Site from time to time without notice to reflect changes to our business.
Availability of the Site
We do not guarantee that the Site or any content on the Site will always be available. We may suspend, withdraw, discontinue or change all or any part of the Site without notice at any time.
We will not be liable to you if for any reason the Site or any content on the Site is unavailable at any time or for any period.
Accuracy of content on the Site
We have tried to ensure that the information presented on the Site is correct and up-to-date. However, the Site is provided “as is” and we do not warrant the accuracy or completeness of the information, text, graphics, links or other items contained on the Site.
The content provided on the Site is provided for general information only. It is not intended to amount to advice on which you should rely and nor should you enter into any contract with us or otherwise accept any obligations by placing reliance upon the information provided without first checking with us that the information is accurate and/or relevant in the particular circumstances envisaged.
Prohibited uses of the Site
You must not use the Site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
You also agree not to:
- reproduce, duplicate, copy or re-sell any part of the Site;
- access without our prior approval, interfere with, damage or disrupt any part of the Site or any software necessary for the provision of the Site; or
- knowingly transmit or upload any material that contains viruses, Trojan horses or any other harmful programs or similar computer code designed to adversely affect the operation of the Site or any computer software or hardware.
LIABILITY FOR LOSS
We do not accept responsibility for any loss incurred as a result of any errors or omissions in the information presented on the Site.
To the extent permitted by applicable law, we exclude all conditions, warranties, representations or other terms which may apply to the Site and the content available on the Site, whether express or implied.
To the extent permitted by applicable law, we will not be liable to you or any other person for any loss of profit, loss of business, business interruption, or loss of business opportunity or any other indirect or consequential loss or damage, whether in an action of contract, negligence, tort or otherwise, arising out of or in connection with the use of our home buying service or the use of the Site or any other hyper-linked website shown on the Site.
INTELLECTUAL PROPERTY
Our Rights
We are the owner or licensee of all content, trademarks, copyright, logos and all other intellectual property rights on the Site or material published on the Site, excluding any third party content which may be accessed via the Site.
Your use of the Site does not grant you any rights in our and/or our licensors’ intellectual property whether for commercial or non-commercial use.
How you can use content on the Site
Except as expressly stated below, you may not copy, reproduce, distribute, republish, download, display, post or transmit any of the material from the Site in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or otherwise, without our prior written permission or the permission of the relevant owner.
You may display, copy, distribute and download the materials on the Site for personal use, provided you do not modify the materials, and that the use of any extract from the Site is accompanied by a statement that it was extracted from the Site and we retain all copyright and other proprietary rights in the materials.
Any information or material sent to us including feedback, data, questions, comments, suggestions, or the like, regarding the Site or any other aspects of our business, shall be deemed to be non-confidential and non-proprietary. We shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the information to others without limitation. Further, we shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purposes whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such information or material.
THIRD PARTY CONTENT AND LINKS
Third Party Content
The Site may contain information and content provided by third parties. We do not verify, monitor or endorse any third party content on the Site and we are not liable for any third party content.
Third Party Websites
The Site may contain links to other websites and resources provided by third parties. We are not responsible for the content on any third party sites and we have no control over the content of the third party sites. You agree that you access any content on third party sites at your own risk.
Links to third party sites are not an endorsement by us of the content, products, services or suppliers connected with those third party sites.
VIRUSES AND MALWARE
We cannot guarantee that your use of the Site or any websites accessible through it will not cause damage to your device.
It is your responsibility to ensure that you use your own virus protection software. We will not be liable to you or any other person for any loss or damage which may arise to your device as a result of using the Site.
DATA PROTECTION
We will collect limited information from you when you use or submit enquiries via the Site. For more information about the information that we collect about you, please see Privacy Statement and Cookie Policy
COMPLAINTS
We are committed to providing you with the highest level of service. However they may be instances when our service does not meet your expectations. Please see our Complaints Procedure
APPLICABLE LAW
These Terms, the Site and all content on the Site are governed by English Law.